Health Guarantee
Info
WHAT IS COVERED
Every kitten is covered for one year from the date of collection against congenital and hereditary defects that materially affect their quality of life. If a licensed veterinarian diagnoses a covered condition within that year, we will refund the purchase price in full or replace the kitten from a future litter — the choice is yours, not ours.
WHAT IS NOT COVERED
- Accidents, injuries and trauma of any kind
- Parasites, infections or illnesses acquired after collection
- Conditions arising from neglect, poor diet or missed vaccinations
- Conditions arising from allowing an unsupervised outdoor life
- Behavioural traits, temperament and coat colour development
WHAT WE DO BEFORE YOUR KITTEN LEAVES
- At least three veterinary examinations during the first twelve weeks
- Age-appropriate FVRCP vaccinations, with the record card supplied
- Deworming at four, six and eight weeks
- A microchip, fitted and registered in your name
- A health certificate issued within 72 hours of travel
- Health screening on both parents for the conditions relevant to their breed
WHAT WE ASK OF YOU
- Have your kitten examined by your own vet within 72 hours of collection
- Keep vaccinations and worming up to date on your vet's schedule
- Spay or neuter between four and six months and send us confirmation
- Keep your kitten indoors, or provide secure outdoor access you control
- Feed an appropriate diet and transition food gradually
HOW TO MAKE A CLAIM
Contact us as soon as a diagnosis is made and send the veterinary report naming the condition. We will respond within five business days. Claims need the diagnosis in writing from a licensed vet — we cannot act on a verbal opinion. Nothing here affects the statutory rights you have in your own country.
OUR RETURN COMMITMENT
Separately from this guarantee, and with no time limit at all: if you can no longer keep your cat, at any age and for any reason, contact us. We will take them back rather than see them go to a shelter or be passed to a stranger. This does not expire.
QUESTIONS
Anything unclear in this policy? Ask us before you commit, not after.
- Email: sales@purebredskittens.com